Support

We’re a small team and read every message. Email support@skipseek.com and we’ll typically reply within one business day.

Billing & subscriptions

Upgrades, downgrades, cancellations, receipts, and plan questions. Manage your plan from your account billing page, or email us.

Account & sign-in

Trouble signing in, changing your email, or accessing a feature your plan should include? Send us the email on your account and what you’re seeing.

Data & methodology

Questions about a Fair Probability, a Probability Gap, a venue, or how a number is built? Start with the methodology, then email us anything it doesn’t cover.

API & developers

Keys, rate limits, and integration help live in the developer docs. For commercial or institutional licensing, email sales@skipseek.com.

Good to know

SkipSeek provides data and probabilities for research — not investment or betting advice. We can explain how a number is produced, but we can’t tell you what to trade or wager. See our Terms and Privacy Policy.